WARRANTY REPAIRS/RETURNS

IMPORTANT: PLEASE READ BEFORE SENDING YOUR GUN!

BE SURE YOUR FIREARM IS COMPLETELY UNLOADED PRIOR TO SHIPMENT! DO NOT SHIP LIVE AMMUNITION OR SPENT SHELLS/CARTRIDGES IN YOUR FIREARM OR IN THE SAME BOX WITH YOUR FIREARM!! THIS IS A VIOLATION OF FEDERAL LAW!

HOWA RIFLES ONLY PLEASE NOTE: FOR RETURNS WHERE RIFLE ACCURACY IS IN QUESTION, LSI WILL TEST FIRE THE RIFLE TO DETERMINE SUB-MOA. IF FOUND TO BE WITHIN TOLERANCE AND/OR SPECIFICATIONS, A $50 SERVICE CHARGE PLUS COST OF FREIGHT WILL BE REQUIRED UPON RETURN OF NON-DEFECTIVE RIFLE.

PROCEDURE:

  1. Contact the appropriate warranty center from the companies listed below.
  2. Record the R/A number provided by the representative you speak with, if applicable.
  3. Record the Serial Number of your firearm BEFORE you send it.
  4. Send the complete firearm with all accessories, in the original packaging, unless instructed otherwise by the repair facility. If you no longer have the original packaging, advise the repair center for direction as to how to proceed.
  5. Pack your Firearm for safety and to prevent further damage during transit.
  6. Sender MUST prepay freight; C.O.D. shipments will NOT be accepted.
  7. It is recommended that you insure the shipment with the carrier, as LSI and/or the WARRANTY CENTER are NOT responsible for LOSS or DAMAGE during shipment.
  8. Items that cannot be repaired will be replaced, only. No credit will be given for defective merchandise (unless a replacement is unavailable due to inventory depletion, a current production equivalent will be provided for replacement).
  9. No replacement merchandise will  be given until LSI receives the defective merchandise. Upon receipt of R/A, a replacement will be given.

PLEASE NOTE: Any alterations to stocks or other parts of our firearms renders the firearm’s warranty null & void.


LEGACY SPORTS INTERNATIONAL REPAIRS

For repairs on:

  • Howa Rifles
  • Citadel M-1911 Semi-Auto Pistols (CERAKOTED ONLY)
  • Nikko Stirling Riflescopes, Binoculars and Spotting Scopes
  • Pointer Shotguns
  • Citadel Shotguns
  • Escort Rimfire .22LR Rifles

Legacy Sports International
4674 Aircenter Cir
Reno, NV 89502
Email: warranty_repairs@legacysports.com 
Phone: 775-828-0555

**When contacting Legacy Sports International, please be prepared to answer these questions:

  • Are you the Original Owner?//Is the customer the Original Purchaser?…
  • Your Name (of who is sending the gun in)…
  • Your Address (where gun is being sent from)…
  • Your phone number…
  • Proof of Purchase (Invoice#, Receipt)( We need a copy of your receipt for our records to proceed with warranty repair. You can get Dealer’s Record of Sales of Firearm (DROS) from the FFL dealer where you picked up the firearm, by law they need to keep a bound book.) MANDATORY…
  • Serial Number…
  • Model Number (if don’t know, leave blank)…
  • Reason for return…

Brand Warranties

Howa – Lifetime Warranty due to manufacture defect (to the original owner). More info

Stocks (Green or Black) – 3 year Warranty from date of purchase. *Does not apply for normal wear and tear)

Cerakoted Stocks – 1 Year Warranty from date of purchase

Pointer – 3 Year Warrantty from date of purchase

Citadel – 5 Year Warranty from date of purchase

Nikko Stirling Scopes – Lifetime Warranty due to manufacture defect. More info


Chiappa Firearms, LTD.

For repairs on:

  • Puma M-86 Rifles
  • Puma M-87 Shotguns
  • Puma 1873 .22 Revolver
  • M-1 Carbine
  • M-1911 .22 Tactical
  • M-1911 . 22 Government

Chiappa Firearms, LTD.
1415 Stanley Avenue
Dayton, OH 45404
Phone: 937-835-5000


Hatsun USA, Inc.

For repairs on ALL ESCORT Shotguns

Hatsan USA, Inc.
P.O. Box 576
Bentonville, AR 72712
Email: service@hatsanusa.com 
Phone: 1-877-278-4448


ARMSCOR PRECISION INTERNATIONAL

For repairs on Citadel M-1911 Semi Auto Pistol (NON-CERAKOTED)

Armscor Precision Int’l.
150 North Smart Way,
Pahrump, NV 89060
Phone: 775-537-1444
Fax: 775-537-1446


ROSSI USA

For repairs on Puma M-92 Rifles

ROSSI USA
16175 NW 49 Avenue
Miami Lakes, FL 33014
Email: Contact Rossi 
Phone: 308-474-0401
Toll Free: 800-948-8029


AMERICAN TACTICAL

For repairs on:

  • ISSC M22
  • ISSC MK22

American Tactical
231 Deming Way,
Summerville, SC 29483
Email: Techservice@americantactical.us
Phone: 1-800-290-0065
Fax: 843-851-2897


NOTE: LEGACY SPORTS INTERNATIONAL no longer imports ISSC M22 or MK 22 pistols or rifles. Effective January 1, 2015, all repair issues should be directed to American Tactical, as shown above. LSI no longer inventories parts to repair these firearms.